Technician, Entertainment Technology
Melco Resorts & Entertainment
- Λεμεσός
- Μόνιμη
- Πλήρης Απασχόληση
Melco Resorts & Entertainment (Melco) is the developer and operator of the integrated resort, City of Dreams Mediterranean, which is the largest and premier integrated resort in Europe. The Company’s unique blend of design, entertainment and quality sets the company apart, making it the global leader in premium integrated resorts. As recipient of more than 650 awards international, regional and local awards, Melco’s esteemed achievements highlight the Company’s dedication to exceptional hospitality and service excellence. With its entire property portfolio honored with the top tier, Forbes Travel Guide Five-Star recognition, Melco leads among integrated resort operators in Asia. Melco’s four signature restaurants across Melco properties are honored by Michelin Guide Hong Kong Macau 2021 with a collective total of seven Michelin-stars. With its growing international presence and approximately 20,000 colleagues globally, Melco actively contributes to the communities in which it operates. The Company values colleagues as the heart of the business andwas named one of the “Best Companies to Work for in Asia” by HR Asia for two consecutive years (2019-2020). Furthermore, Melco has received numerous accolades for its contributions to the community, including being named winner of “Community Award – Asia” at 2020 Industry Community Awards and being voted “Socially Responsible Operator of the Year” at International Gaming Awards 2019.As part of Melco, City of Dreams Mediterranean will be driven by the Company’s commitment to excellence. It is set to be a world-leading integrated resort and landmark for Cyprus and the wider region, offering a range of attractions and entertainment options including luxury accommodation, fine dining, recreation and MICE facilities. City of Dreams Mediterranean is set to boost tourism in Cyprus, attracting an additional 300,000 tourists annually and contributing significantly to alleviate seasonality. During the construction phase, City of Dreams Mediterranean is expected to create an estimated 4,000 local job opportunities, and approximately 2,500 permanent jobs once open.Melco also operates Cyprus Casinos in Nicosia, Ayia Napa, Paphos, and Limassol.POSITION SUMMARY:The Technician, Entertainment Technology provides high-quality standards and technical support within the Entertainment Department, ensuring the effective and economic operations in accordance to the Company’s policies and procedures.PRIMARY RESPONSIBILITIES:
- Ensures day to day technical operation of all Entertainment Venues in City of Dreams Mediterranean
- Carries out assigned daily operational tasks, liaises with the Entertainment Events team and Resort Engineers team to ensure all systems relevant to show performances are functional, maintaining a high standard of Technical services across all venues
- Organizes, carries out and completes all maintenance requests on time
- Given the complexity and the risk related with the equipment under the responsibility of the department, ensures that all technical operation and procedures are safe
- Handles all “AVL” related system setup, standby and dismantling of Events
- Coordinates with Housekeeping/Environmental Services department for any follow up cleaning jobs required after completion of each job
- Ensures all tools and equipment are regularly inspected for their correct functions and safe for operational uses
- Ensures the tidiness and cleanliness of the working bench, workshop areas and storage areas so that a safe and decent work place is maintained
- Follows up all deficiencies noted during regular inspection and take ownership to carry out necessary works and reports to his/her superiors at first instant for any breakdown that will affect operations
- Personally, supervises all hazardous work and ensures all safety regulations are being strictly observed by all employees
- Maintains good relationship with Contractors in order to get the best service possible
- Assists in operation of appointed attractions and related tasks
- Adheres to all company policies and procedures
- Reports accidents, injuries and unsafe work conditions to superiors and relevant departments
- Performs other reasonable job duties as assigned by superiors from time to time
Experience
- A minimum of two (2) years of pertinent experience in relation to the position with a minimum of one (1) year experience in Casino/Hotel/Entertainment industry on show operations
- Secondary school certificate in Electrical, Building Services, Mechanical or other rated discipline, or equivalent professional training is preferred
- Candidates without any trade certificates but with solid experience will also be considered
- Ability to operate, troubleshoot and maintain Audio, Lighting and Video equipment
- Excellent interpersonal and customer service skills
- Possesses strong organizational and time management skills
- Excellent command of Greek and English are highly preferred
- Good knowledge of basic computer use (MS Office) is highly preferred
- Hand-on and possess good problem-solving skills and attending to details
- Independent and able to work with minimal supervision
- Frequently/Occasional ascending or descending ladders and/or ramps and ability to work in high rise site
- Ability to work under pressure and meet deadlines
- Ability to work on flexible shifts including overnight, weekends and holiday on rotation basis
- Ability to work on overtime when needed
- Good health, physically fit and excellence in personal grooming and presentation
- Achieves agreed objectives and accepts accountability for results
- Displays a high commitment to delivering results
- Communicates effectively
- Displays the highest level of integrity
- Ability to maintain discretion
- Self-motivated
- Approachable
- Ability to lead