Client Relations and Support Officer (German Speaker) (VAC-A2304)

StaffMatters Recruitment

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Job descriptionOur client, a CySEC regulated Forex Company in Limassol, is looking for a Client Relations and Support Officer / Retention Officer (German Speaker).Job Duties

Providing existing and prospective clients with the highest level of service in a timely manner.
Promoting the company's financial products and services.
Achieving daily and monthly KPIs through contacting clients via phone, emails, and other communication channels.
Developing business relationships with existing and prospective clients and partners.
Keeping up to date with the financial markets and communicating these to clients.

Job Requirements

Good verbal and written communication skills
Experience delivering client-focused solutions to customer needs.
At least 2 years experience in Retention in forex
Negotiation and presentation abilities
Customer support-focused
People skills
EU-citizenship

Working hours:The working days are from Monday to Friday, 9.45am - 7pm (onsite role)Job BenefitsThe company is offering a salary based on skills and experience + medical scheme + provident fund and other benefits.TO APPLY for this job opportunity, send your CV (in English please) and include the reference: Client Relations and Support Officer (German Speaker) - VAC-A2304. We look forward to hearing from you!

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