CRM Data Analyst in Limassol (Hybrid)

Λεμεσός
Μόνιμη
Πλήρης Απασχόληση

Πριν 2 ημέρες

With over 30 international brands including several well known names our client is focused on long term growth, sustainability and innovation aiming to improve the industry for both players and employees.A rapidly growing and highly successful company based in Limassol is seeking a CRM Data Privacy Analyst to join a fast-paced multicultural environment.On behalf of our client, we are seeking a detail-oriented and data-driven CRM Data Analyst to join the Business Intelligence team.This role focuses on leveraging customer relationship management (CRM) data to provide actionable insights that drive business decisions, enhance customer engagement, and improve marketing ROI.This is a unique opportunity for a talented, self-motivated individual looking to build on their existing experience to join a dynamic team and contribute to the growth of an already successful business.Benefits

Excellent work environment
Attractive salary package
Annual incentive Bonus
Monetary vouchers on Birthdays and other special occasions
Options to enrol in Company’s medical insurance plan
Exciting company activities including monthly lunches, monthly corporate gatherings, and many

other activities.

Casual Dress Code
A chance to advance professionally inside one of the world’s largest iGaming organisations

about the roleRESPONSIBILITIES

Build close relationships with the CRM to analyse data to identify customer trends, segmentation, lifetime value, churn, engagement patterns and extract valuable insights.
Collaborate with marketing, VIPs, and customer support teams to optimize customer journeys and

lifecycle strategies * Proactively provide data analytics and communicate effectively insights and recommendations to stakeholders to help them make better-informed business decisions

Build and maintain dashboards and reports that track key CRM KPIs and campaign performance
Provide ad hoc analysis to answer key business questions using customer and transactional data with minimum oversight
Develop data models and automate regular reporting processes using SQL, Python, or R
Conduct A/B testing and campaign performance analysis to support data-driven decision-making
Continuously challenge existing metrics and KPIs and work closely with the rest of Business Intelligence (BI) to design and develop the new metrics and KPIs that will help drive business growth
Assist on the integration of data from various internal and external sources, ensuring data accuracy, consistency and integrity across CRM systems and analytics platforms.

basic information:REQUIREMENTS

Bachelor's degree/master's degree in a quantitative discipline such as statistics, mathematics, economics, operations research Data Science, Business Analytics, Marketing, or related field
At least 2-3 years of experience in a CRM analyst, marketing analyst, BI analyst or similar role
Strong analytical and statistical skills; proficient in SQL and MS-Excel; knowledge of Python or R is a plus
Working experience with Tableau would be considered a plus
Experience with customer segmentation, cohort analysis, and campaign tracking. Working experience in the gaming industry and/or
Knowledge of predictive modelling and machine learning techniques would be considered a strong

plus * Analytical mindset, attention to detail with ability to focus and prioritize workload

High drive, can-do attitude, proactive, and flexible to changing business demands
Strong communication with fluency in English is required, excellent presentation and data storytelling skills with the ability to explain technical concepts to non-technical stakeholders
Ability to think strategically and primarily cooperate and interact with senior stakeholders

Work Channel

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