Senior Systems Administrator
- Λευκωσία
- Μόνιμη
- Πλήρης Απασχόληση
- Administer, deploy, and optimize SaaS platforms.
- Utilize Jira (or similar) to manage service desk tickets, track SLAs, and escalate issues as needed.
- Ensure accurate logging of incidents, changes, and user requests in alignment with ITIL practices.
- Troubleshoot and resolve IT-related issues in a timely manner, minimizing downtime.
- Establish and maintain IT policies and procedures that promote effective governance and risk management.
- Collaborate with other departments to identify their IT needs and propose suitable solutions.
- Foster a culture of continuous improvement and professional development within the IT team.
- Oversee and manage all IT systems, including hardware, software, networks, and servers.
- Ensure the availability, performance, and security of IT systems.
- Regularly review and upgrade the company's technology infrastructure to meet business needs.
- Ensure the security of the company's IT systems by implementing best practices for data protection, backup, and disaster recovery.
- Monitor and respond to security incidents, threats, and vulnerabilities.
- Collaborate with Operational Security to identify risks and perform remediation activities.
- Lead IT projects from planning through implementation, ensuring they are delivered on time, within scope, and budget.
- As part of a dynamic team, the successful candidate may occasionally support other functions within the department based on changing priorities or business needs.
- Bachelor's degree in Computer Science, Information Technology, Systems Engineering, or equivalent practical experience.
- 5+ years in system administration, IT operations, or systems engineering.
- Experience in managing Microsoft 365 and Azure environments is essential.
- Proven experience in enterprise IT systems administration and SaaS platform management.
- Solid knowledge of both cloud infrastructure and on-premise systems.
- Strong troubleshooting, documentation, and organizational skills.
- Experience in Linux administration is a plus.
- Certifications such as Microsoft Certified: Azure Administrator, CCNA, and/or RHCE are a plus.
- Fluency in both verbal and written Greek and English.
- Excellent communication skills and ability to work independently and collaboratively.