Receptionist (VAC-A2250)

• Welcome and greet guests/tenants.
• Answer the phone and make reservations, take and distribute messages or mail and redirect calls.
• Inform guests of apartment rates and services.
• Register and check in guests and allocate their apartments.

• Deliver apartment keys and direct guests to their apartments.

• Receive and transmit messages for guests and owners.

• Retrieve mail and packages for tenants and owners.

• Liaise with necessary staff including housekeeping and maintenance team to address any problems or complaints made by guests.

• Inform housekeeping when rooms have been vacated and are ready for cleaning.

• Act as the point of reference for tenants or owners who need assistance or information and attend to their needs.

• Respond to complaints and find the appropriate solution.

• Provide remote customer support to guests.

• Assist with the Property Management administration duties.

• High School Diploma or Qualification in Office Administration/Hospitality Management.

• Experience in customer relationship and/or hospitality up to 2 years.

• Strong working knowledge of relevant computer software including MS Office.

• Knowledge of booking and payment systems (visa) would be considered an advantage.

• Previous experience in a front office position will be considered as an advantage.

• Outstanding customer service skills, and professional verbal & written communication skills in both Greek and English.

• Knowledge of additional languages will be considered an advantage.

• Strong interpersonal and problem-solving abilities.

• Highly responsible and reliable.

• Ability to work well under pressure in a fast-paced environment.

• 1350 Gross Approximately

• + 13th salary.

• 21 Paid Annual holiday leaves.

• Bonus based on performance.

• 2 days off per week.

• Meal on duty.

• Opportunities for growth.

• Be a part of a pleasant and friendly working environment.

Cyprus Jobs