Customer Service Representative

CareerFinders

Πάφος
Μόνιμη
Πλήρης Απασχόληση

Πριν 5 ημέρες

Key Duties/Responsibilities:

Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
Provide accurate information about company products and solutions.
Prepare and send offers/quotations to clients.
Handle customer complaints and work towards effective resolution.
Maintain detailed and accurate records of customer interactions and offers.
Collaborate with internal teams to ensure seamless service delivery.
Contribute to customer service process improvements.

Key Skills/Experience:

Previous experience in customer service or client support role preferred.
Excellent communication and interpersonal skills.
Strong problem-solving abilities with a customer-first mindset.
Ability to prepare clear and accurate client offers/quotations.
Proficiency in MS Office and CRM systems (or other relevant tools).
Ability to multitask and work in a fast-paced environment.

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