Customer Service Coordinator - Limassol

StaffMatters Recruitment

  • Λεμεσός
  • Μόνιμη
  • Πλήρης Απασχόληση
  • Πριν 8 ημέρες
Are you looking for a career with purpose? Do you want to thrive in a dynamic environment where you can make a real difference in people’s lives? Our client, a leading fertility clinic in Cyprus is looking for a Customer Service Coordinator to join their growing team in Limassol.As a Customer Service Coordinator, you’ll be the friendly voice and guiding hand for local and international clients starting their fertility journey. You’ll connect, support, and coordinate every step of their experience—from their very first inquiry to the moment their dream of parenthood becomes a reality.Responsibilities:
  • Be the Heart of Our Service - Respond to client inquiries with warmth and professionalism, offering tailored information and support.
  • Guide Their Journey - Manage and coordinate every detail of the treatment process alongside our expert medical team.
  • Create Memorable Experiences - Ensure a stress-free visit by assisting with travel arrangements and providing local insights for a comfortable stay in Cyprus.
  • Stay Connected - Maintain excellent communication via WhatsApp and email, keeping clients informed at all times.
  • Keep Things Organized - Handle CRM records, reports, payments, and client documentation with accuracy.
  • Collaborate & Innovate - Work closely with our doctors, nurses, and administrative staff to enhance patient experience.
  • Learn & Grow - Receive comprehensive training to master your role and build a successful career.
Requirements:
  • Customer Service Superstar - Experience in a similar role is a plus!
  • Proactive & Adaptable - Quick thinker, problem-solver, and always ready to go the extra mile
  • Tech-Savvy Communicator - Comfortable using CRM systems, emails, and messaging apps.
  • Fluent in English & Greek - Strong verbal and written skills are a must
  • Friendly, Empathetic & Professional - Clients rely on your warmth and expertise
  • Flexible & Dedicated - Available to respond to client inquiries outside standard hours
  • Driver’s License & Reliable Transportation - For occasional out-of-office tasks.
What’s in It for You?
  • Competitive Salary - Based on experience and qualifications
  • Performance-Based Bonuses - Your hard work gets rewarded
  • Training & Career Development - We invest in your success
  • A Supportive & Passionate Team - Work with experts in a collaborative environment
  • Impactful Work - Change lives and help families grow.
To apply:Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Customer Service Coordinator with reference number 3626.
Or you can apply directly through your candidate login by hitting the APPLY button.

StaffMatters Recruitment