Travel Manager

• Update and promote company's website portal.
• Establish and maintain strong relationships with clients to understand their preferences, needs, and expectations for travel arrangements.
• Act as the primary point of contact for clients throughout the travel planning process, providing personalized assistance and addressing any concerns.
• Collaborate with clients to design customized travel itineraries that align with their preferences, interests, and schedules.
• Arrange flights, accommodations, ground transportation, and other travel-related services, ensuring they meet the highest standards of comfort and luxury.
• Research and recommend exclusive destinations, venues, and activities based on clients' interests.
• Secure reservations for dining, entertainment, and special events to enhance the travel experience.
• Ensure all travel arrangements are properly synchronized and organized, minimizing any potential disruptions.
• Anticipate and proactively address any travel-related issues or emergencies that may arise during the client's trip.
• Liaise with vendors, airlines, hotels, and other service providers to resolve any challenges promptly and to the client's satisfaction.
• Maintain clear and timely communication with clients to provide updates on travel arrangements, changes, and any relevant information.
• Provide clients with detailed itineraries, contact information, and travel documents to ensure a seamless journey.
• Arrange for personalized services such as private guided tours, personal shopping, spa treatments, and other exclusive experiences.
• Coordinate with security personnel and ensure clients' safety and privacy throughout their travels.
• Develop and manage budgets for each client's travel arrangements, ensuring that expenses align with their preferences and expectations.
• Negotiate rates with vendors to secure the best value.

• Bachelor's degree in Travel and Tourism, or a related field is a must.
• IATA is highly advantageous.
• Minimum 2 years of proven experience in travel coordination is essential.
• Excellent verbal and written communication skills in both Greek and English are a must, any additional language will be considered an advantage.
• Problem-solving skills and the ability to remain composed under pressure.
• Proficiency in travel booking software and tools.
• Knowledge of Amadeus (or similar) is highly advantageous.
• Superior administrative and organisational skills.
• Comfortable with the use of MS Office applications.

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