VOIP Engineer

• Set up, configure, and maintain VOIP telephony systems (e.g., Asterisk, FreePBX, 3CX, or similar).
• Manage VOIP servers, PBXs, SIP trunks, call routing, and dial plans.
• Monitor voice systems to ensure high uptime, quality, and performance across all brands.
• Troubleshoot and resolve voice-related issues, including call quality, latency, and connection failures.
• Implement security protocols to safeguard voice systems from breaches or misuse.
• Work closely with IT, customer support, and sales teams to understand telephony needs and ensure seamless operations.
• Maintain documentation of system architecture, configurations, and procedures.
• Support future migrations, integrations, and scaling efforts as the company grows.

• Proven experience as a VOIP Engineer or similar role, ideally within a fast-paced or regulated environment.
• Strong knowledge of VOIP systems (preferably Asterisk-based or 3CX), SIP protocols, and network fundamentals.
• Experience with call center solutions, CRM integrations, and multi-brand telephony management.
• Familiarity with network troubleshooting tools (Wireshark, tcpdump, etc.).
• Knowledge of Linux-based systems and scripting (bash, python) is a plus.
• Excellent problem-solving skills and a proactive approach to system improvements.
• Strong communication skills and the ability to work independently and within a team.

• Opportunity to work in a growing environment.
• Dynamic and collaborative team culture.
• Competitive remuneration package based on experience.
• Room for growth as the company expands its operations.

Golden Careers