French Speaking Customer Support Representative

GRS Recruitment

  • Λεμεσός
  • Μόνιμη
  • Πλήρης Απασχόληση
  • Πριν 4 μήνες
  • Κάντε αίτηση εύκολα
JOB DESCRIPTION

Ref#NC919210

An innovative service provider specialized in providing tailor-made solutions to the iGaming industry, is seeking to hire a French Speaking Customer Support Representative. Based in their newly established Limassol offices, the successful candidate must be fluent in French and English with passion for Customer Service and flexibility to work shifts. If you are looking for the next step in your career and would like to work within a dynamic and professional environment, send us your CV today!

MAIN DUTIES AND RESPONSIBILITIES
  • Respond to players via live chat & emails
  • Document and delegate in-game bugs and other issues
  • Troubleshoot new issues directly with our players
  • Interact with various departments (VIP, marketing…) to improve gameplay for players
  • Extra tasks upon request (call campaigns, translations…)
CANDIDATE PROFILE
  • Passion for Customer Service
  • Fluency in French and English at a professional level
  • Excellent problem-solving abilities
  • Strong understanding of gaming
  • Available to work on a shift basis (5 Days/Week Monday to Sunday, 40h. per week, Shifts can start at 9AM, 10AM, 12:30PM and 14:45PM)
COMPANY BENEFITS
  • Our Client offers a competitive salary package including discretionary bonus, training and medical fund alongside with lots of workspace perks such as breakfast and lunch twice per week and regular team events.
Job Summary

9 September 2020

Permanent

Full Time

NC919210

nikoletta@grsrecruitment.com

+357 25 342 720

GRS Recruitment

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