Customer Support Officer (Portuguese)

BDSwiss

  • Λεμεσός
  • Μόνιμη
  • Πλήρης Απασχόληση
  • Πριν 2 μήνες
  • Κάντε αίτηση εύκολα
BDSwiss is one of Europe’s leading financial institutions specializing in Forex/CFDs trading. BDSwiss creates a unique work environment that promotes innovation, team spirit and stability by establishing a corporate culture with the values performance, integrity, transparency and diversity at its core. At the heart of all this lies our team, which is creative, possesses strong leadership skills and is 100% committed to our goals.

We are now looking for an experienced Portuguese Speaking Customer Support Officer to join our growing team based in Limassol, Cyprus.

JOB DESCRIPTION:
  • Provide support to customers via email, live chat and phone
  • Offer support to the sales department
  • Ensure that all client’s requests are processed on time
  • Provide high quality customer support during the account opening stages as well as throughout the existence of the trading account
  • General daily administration
Requirements
  • University Degree in Business Administration or related field
  • Previous experience of working in a customer relations or customer support position within the FX industry
  • Business fluency in the English and Portuguese
  • Excellent writing skills
  • Good time management skills
  • Ability to prioritise
  • Initiative to respond immediately with professional manner
Benefits
  • Competitive remuneration package based on candidate's experience and skill
  • Discretionary performance based bonus
  • Participation in the Company's Group Medical Scheme
  • Participation in the Company's Discount Scheme
  • Sponsorship on work related training and professional examinations
  • Internal Cafeteria for fresh snacks, lunch and beverages
Non-Discrimination Statement

BDSwiss is an equal opportunities employer. We ensure that applicants are treated equally and that no applicant or employee receives less favourable treatment during the interview selection process or during their employment with BDSwiss.

Workable

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