Attendant, Gaming Machines - (Part - time)
Melco Resorts & Entertainment
- Λεμεσός
- Μόνιμη
- Μερική απασχόληση
- Accurately executes documents and forms, relating to his/her competence
- Recognizes regular customers and high stakes players
- Maintains friendly environment, which is pleasant for guests
- Promotes the advantages of hotel and casino loyalty program
- Welcomes all guests of the complex, informs them about available slot machines and game rules, knows the games
- Explains content and advantages of loyalty program to customers
- Performs payouts, removes jammed tickets, fulfills other assignments essential in slots areas
- Is responsible for the creation of positive corporate culture, based on Company objectives, within Slots and other departments
- Does one’s best to ensure that all the customers are served at the highest possible level every time they come to the Casino
- When representing a Company, does one’s best so that all guests receive unique and positive impressions and memories about their visit to the Casino
- Helps guests to master slot machines, available games and their rules
- Assists with carrying out of Casino promotional events
- Explains cashless technology (TITO) to the customers
- Maintains comfortable, pleasant, and safe environment for all guests
- Exchanges information with Supervisors and Managers on how to improve business activities and services
- Creates and maintains inclusive working environment and ensures proactive teamwork with all the colleagues
- Meets all the appearance requirements
- Bears responsibility for given out cash, accurate and well-timed execution of all operations, including shift handover and balancing at the end of the shift
- Bear responsibility for cash and cash equivalents stock, accurate and well-timed execution of all operations, including check of given out cash and balancing at the end of the shift
- Uses operating system for execution of operations and services rendering
- Accepts full financial liability for safety of entrusted monetary and material assets
- Carries out financial/money transactions of customers, credit cards services
- Accepts, calculates, keeps and gives out cash (in rubles and currency) and stock with due regard to security requirements and safe-keeping of material assets
- Ensures flawless operation of cash register, on a regularly basis invite specialist to conduct maintenance
- Monitors the actual cash against the balance in accounting program
- Studies the features of counterfeit banknotes – both national and foreign banknotes – for timely detection and avoidance of getting into cash register
- Studies the banknotes counter and validator manuals
- Displays vigilance and exercise caution, timely informs the direct supervisor, Chief Accountant and Surveillance & Security on all suspicious or alarm conditions, indicative of potential risk of money and other assets loss
- Keeps business secrets and keeps a lid on information regarding the material assets storage location and method, as well as their sending and receiving procedures
- Ideally has 1-2 years’ experience in a Casino Environment but is not necessary
- Experience in the Hospitality Industry will be considered an advantage
- Secondary-level education
- Greek and English conversational level is a must; any other language will be considered as a strong advantage
- Excellent Customer service skills
- The ability to work in a team
- Computer hardware knowledge is a strong advantage
- The ability to work in a 24/7 operation and stand for long period of times
- Achieves agreed objectives and accepts accountability for results
- Displays a high commitment to delivering results
- Inspires others to achieve business objectives
- Communicates effectively
- Displays the highest level of integrity
- Ability to maintain discretion
- Self-motivated
- Approachable