IT Specialist

• First point of contact for IT support within the organisation
• Select and prepare new laptops/desktops based on departmental needs.
• Collaborate with external IT providers for initial system and user setup.
• Check and install printers.
• Install and configure necessary software per department.
• Provide first-level support to office users for day-to-day IT issues.
• Troubleshoot and resolve technical issues related to hardware, software, and network systems.
• Evaluate and diagnose computer problems, offering timely and effective solutions.
• Assist internal Staff Members with Office and productivity tools, ensuring they can perform their roles efficiently.
• Document and maintain accurate records of support requests and resolutions.
• Maintain an accurate inventory of laptops and assigned users.
• Manage SharePoint access for internal and external users and keep updated records.
• Stay up to date with emerging technologies and trends in IT.
• Get trained in and manage the company's Mobile Device Management (MDM) platform.

• Degree or Diploma in Computer Science, Information Technology, or related field preferred.
• 1-3 years of experience in IT Support or System Administration.
• Knowledge of IT systems and infrastructure.
• Fluency in Greek and English, both written and spoken.
• Prior experience in a professional services environment (e.g., audit, accounting, legal firm) will be considered an advantage, but not essential.
• A passion for technology.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Strong problem-solving skills and attention to detail.

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