RETENTION AGENTS
- Λεμεσός
- Μόνιμη
- Πλήρης Απασχόληση
Type: Full-Time
Experience Level: Minimum 1 Year in a Similar PositionAbout Us:
Join our dynamic team and be part of a vibrant company located on the beautiful island of Cyprus! We're committed to retaining talent and fostering an environment of growth and success.Role Overview:
As a French Retention Agent, you will play a crucial role in maintaining and nurturing our customer relationships. Your primary focus will be to ensure customer satisfaction and loyalty by providing exceptional service and support.Key Responsibilities:
- Customer Interaction: Engage with French-speaking clients to understand their needs and provide tailored solutions. ️
- Retention Strategies: Develop and implement strategies to improve customer retention and minimize churn.
- Feedback Collection: Gather insights from customers to improve our services and address any concerns.
- Collaboration: Work closely with the sales and marketing teams to align retention strategies with company goals.
- Experience: Minimum of 1 year in a similar position is required.
- Language Skills: Fluent in French and proficient in English is an advantage.
- Communication: Excellent verbal and written communication skills.
- Problem-Solving: Strong ability to handle customer issues with patience and creativity.
- Team Player: Collaborative mindset with a focus on achieving team objectives.
- Competitive Salary: Attractive compensation package.
- Career Growth: Opportunities for professional development and advancement.
- Office Perks: Enjoy the vibrant office atmosphere and beautiful surroundings of Cyprus.
- Serious Applicants Only: We are looking for committed individuals who are ready to take on this role.
- Successful Candidates: Only those who meet the requirements and pass the selection process will be contacted.