English-Speaking Customer Experience Officers

XM

  • Λεμεσός
  • Μόνιμη
  • Πλήρης Απασχόληση
  • Πριν 22 ημέρες
English-Speaking Customer Experience OfficersThe role:We are looking for passionate and self-motivated professionals to join our Customer Experience Team in Limassol.The main responsibilities of the position include:
  • Deal with clients' inquiries via live chat, email and telephone
  • Perform personal clientele analysis and taking actions as required
  • Handle client inquiries appropriately and ensuring that high level service is provided
  • Promote available products and services to clients
  • Develop and maintain excellent relationships with prospective and existing clients
  • Cooperate effectively with other departments as required
  • Contribute to team effort by achieving targeted results
Main requirements:
  • Degree in a business-related field
  • Client handling experience in the financial services sector is a definite plus
  • Excellent oral and written skills in English
  • Ability to multitask and maintain a high-level of organization
  • Outstanding communication and interpersonal skills
  • Excellent computer literacy
  • Valid work permit required
Benefit from:
  • Attractive remuneration package
  • Private health insurance
  • Corporate pension fund
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
  • Let's Connect - Intro Chat with Talent Acquisition
  • Deep Dive - First Interview with Your Future Team
  • Speak Your Strength - Language Proficiency Check
  • Show Your Skills - Live Technical Session
All applications will be treated with strict confidentiality!

XM