Operational Lead – Banking Operations - Limassol

• Constant optimization end-to-end banking and payments flows, including real-time payment processing, reconciliation, and settlements.
• Oversee the implementation and improvement of core banking and payment platforms - ensuring they're robust, scalable, and compliant.
• Build process and tech-enabled solutions to support onboarding, KYB, and payment monitoring.
• Own the back-office operations: transaction monitoring, payment routing logic, internal dashboards, and reconciliation systems.

• Oversee onboarding flows for clients and partners — ensuring seamless integration between frontend, back-office, and compliance systems.
• Identify and fix friction points in onboarding journeys for corporate clients and counterparties.
• Ensure compliance procedures (ex: 6-eye check) are embedded within onboarding tools and tech flows.

• Work closely with product and tech teams to define and prioritize ops-tech requirements.
• Lead the evaluation and onboarding of third-party platforms (e.g., core banking, payment gtw, AML/KYB,C tools).
• Own the configuration, testing, and optimization of operational systems (API integrations with banks or payment providers).

• Coordinate with Compliance to ensure systems and workflows are aligned with regulatory standards.
• Support changes in control, safeguarding, and audit requirements from an operational tech perspective.
• Maintain clear documentation of operational controls and technical processes.

• Act as an operational bridge between the UK and CY entities — ensuring consistency in processes, systems, and team collaboration together with UK GM.
• Assist in building and scaling internal operational support structures across jurisdictions.
• Support knowledge transfer, continuity, and training across ops and tech teams.

• Maintain an operational overview of liquidity flows across banking partners and accounts.
• Ensure visibility of available funds, settlement cycles, and partner SLAs across systems.
• Collaborate with the CFO and treasury team to align operations with funding and liquidity planning.

• Own operational preparation and coordination of internal and external audits (e.g., financial and regulatory audits).
• Maintain traceable processes and system logs to meet audit and compliance requirements.
• Implement operational KPIs and exception reporting for audit readiness and internal oversight.

• Open and manage technical and operational relationships with banking and payment partners.
• Ensure operational readiness for go-lives, migrations, and new partner integrations.

• 8+ years of experience in fintech, banking operations, or payment infrastructure roles.
• Deep understanding of payment flows, banking integrations, and fintech system architecture.
• Experience with onboarding platforms, transaction monitoring systems, and back-office automation.
• Familiarity with regulatory requirements for PIs/EMIs and their tech implementation.
• Good collaboration skills — able to work with tech, compliance, and business teams.
• Proven experience managing operational change and introducing scalable technical solutions.

• Monday to Friday 9:00 – 17:00

• Attractive remuneration of around 65,000 Euros gross annually based on experience and qualifications.
• Yearly bonus upon performance and at the discretion of Management.
• Company-sponsored lunches (choice from a menu).
• EKO petrol Card.

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