Risk and Payments Agent - Gaming - Limassol - HE921422

GRS Recruitment

  • Λεμεσός
  • Μόνιμη
  • Πλήρης Απασχόληση
  • Πριν 1 μήνα
  • Κάντε αίτηση εύκολα
On behalf of our client, a fast-growing regulated company providing single wallet white label casino and sports solution via mobile, tablet and PC, GRS are seeking a motivated and dynamic Risk and Payments Agent to join their team in Limassol. Our client has more than 60 well-established partners in the casino vertical and are licensed out of U.K and Malta with offices in Cyprus, Israel and London, whilst continuing its rapid global growth. If you believe you meet our client's requirements for this role, we look forward to hearing from you.

MAIN DUTIES AND RESPONSIBILITIES
  • Monitor customer accounts to detect fraudulent patterns
  • Investigate, report and undertake remedial action on suspicious account transactions to protect business from financial loss
  • Utilization of fraud and payments systems to optimise deposit conversion percentages and keep chargeback ratio within acceptable limit
  • Review and process all withdrawal requests
  • Contribute and ensure compliance
  • Resolve customer queries
  • Interact with other departments as necessary to meet client's needs
  • Maintain professionalism at all instances
CANDIDATE PROFILE
  • Ability to work 24/7 shifts on rotation
  • Experience in similar role preferred but not mandatory
  • Excellent command of English language
  • Attention to details and quality of work
  • European citizenship
COMPANY BENEFITS
  • Career development
  • 21 day's annual leave
  • Medical Scheme
  • Complimentary lunch
  • Team Building Activities
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.

To apply for this position, please email your CV to Hayley Buckle, at the following email address hayley@grsrecruitment.com quoting the above job reference or call +357 25 342 720 for further information.

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