IT Support Officer

CareerFinders

Λεμεσός
Μόνιμη
Πλήρης Απασχόληση

Πριν 12 ημέρες

Key Duties/Responsibilities:

Provide helpdesk administration support and computer/laptop setup, including offsite support, and serve as the first point of contact for IT support (L1/L2).
Install, configure, and maintain software and hardware components of computer and network systems.
Diagnose and troubleshoot software and hardware issues in timely manner.
Maintain and provide support on IT, telephone system, software and hardware equipment and provide resolution of related problems.
Maintain and setup Windows/ Network Equipment.
Liaise with third-party vendors and manage related service contracts.
Manage the company's IT assets.
Assist with the deployment and maintenance of security software and tools, such as firewalls, antivirus software, and intrusion detection systems.
Assist with the development and implementation of policies and procedures related to information security and office IT administration.

Key Skills/Experience:

Diploma or above in IT/Computing/Computer Science or related discipline.
At least 2 years of relevant working experience (work experience in a similar role in a financial institution is preferred).
Proficiency in supporting and managing Apple, Windows and Google environments.
Experience with computer networks, network administration and installation.
Experience with Windows, Office 365, mobile devices, cloud services and other desktop application support.
Ability to handle confidential information sensitively and tactfully.
Excellent communication skills, time management skills - able to plan, prioritize and organize.
Fluent Greek & English
Flexible in work times. May be required to work outside of normal office hours.
Knowledge of industry-specific regulations and compliance requirements, such as PCI DSS, and GDPR will be considered an advantage.

Key Benefits:

Be part of a dynamic and multi-cultural team.
Career growth opportunities with global offices.
Competitive salary.
Performance related bonus.
Private medical insurance.
Education subsidy & full-paid Study Leave.
Fitness membership allowance.

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