IT Support / Specialist - Nicosia

• We are seeking a highly organised and technically skilled IT Specialist to support our internal systems, infrastructure, and end users.
• The successful candidate will be responsible for day-to-day IT operations, workstation setup, software and hardware configuration, SharePoint access management, and collaboration with external IT providers.

• This job position has the following responsibilities and duties:
• First point of contact for IT support within the organisation
• Select and prepare new laptops/desktops based on departmental needs. Collaborate with external IT providers for initial system and user setup; Check and install printers
• Install and configure necessary software per department
• Provide first-level support to office users for day-to-day IT issues. Troubleshoot and resolve technical issues related to hardware, software, and network systems.
• Evaluate and diagnose computer problems, offering timely and effective solutions.
• Assist internal Staff Members with Office and productivity tools, ensuring they can perform their roles efficiently.
• Document and maintain accurate records of support requests and resolutions.
• Maintain an accurate inventory of laptops and assigned users.
• Manage SharePoint access for internal and external users and keep updated records
• Stay up to date with emerging technologies and trends in IT
• Get trained in and manage the company's Mobile Device Management (MDM) platform

• The successful candidate should have the following skills, education, and experience:
• Degree or Diploma in Computer Science, information technology, or related field preferred.
• Knowledge of IT systems and infrastructure
• Previous experience in a similar role would be an advantage
• 1–3 years of experience in IT Support or System Administration
• Fluency in Greek and English, both written and spoken.
• Prior experience in a professional services environment (e.g., audit, accounting, legal firm) would be an advantage.

• 22-25k Gross annual in accordance with qualifications and experience.
• Bonus based on performance.
• Flexible working hours.
• Three days of paid sick leave per year.
• Corporate parking paid by the company.
• Opportunities for professional growth and advancement.
• Training events that will help both your personal and professional development paid by the company.
• Participation in our various corporate events and activities.

• Monday, Tuesday & Thursday from 8:15am – 17:15pm. With half hour break 13:00pm – 13:30pm
• Wednesday & Friday 8:15am – 15:00pm no break.
• Flexible walk-in hours in the morning between 8:15am – 9:15am, leaving accordingly.

StaffMatters Recruitment