REQ13090 Administrative Assistant, Gaming Logistics (Open)POSITION SUMMARY:Responsible for providing efficient, effective, and professional secretarial and administrative support to Table Games including implementation of administrative systems, procedures, and policies, and monitoring administrative projects.PRIMARY RESPONSIBILITIES:
Assists the Head of the Department in day to day activities including the organization, management of meetings and schedules, email management and department schedule
Assists the Head of the Department in tracking all action items including required communications between Table Games Logistics, Mass and Premium, VIP and other departments involved
Assists the Head of the Department in planning the schedule and training required for Table Games
Prepares, types, formats, proofreads documentation and displays initiative when preparing correspondence, agendas, minutes and other administrative work or verbal instruction as requested
Coordinates meetings and take minutes when required
Distributes internal memos & information briefs
Communicates the Director’s instructions to other department and obtain information from various departments including completion of operational requirements
Collates Employee Rosters & processes Paid Day Off requests
Maintains accurate Employee Records in the Staff Database including common contacts of internal and external customers and regularly utilized information
Responsible for administrative duties regarding Standard Operating Procedures (SOP) and Policies & Procedures (P&P) of Table Games Logistics including maintaining a master file of approved SOPs and P&Ps
Establishes and maintains an effective filing and retrieval system
Processes payment request and reimbursement of department expenses
Maintains office equipment and supplies for the department
Maintains a clean and organized work environment
Maintains excellent grooming and personal conduct according to City of Dreams Mediterranean Standards
To perform other duties as required by the Director of Table Games
Performance Standards
Acts as a team member to the department and to each other, as a support system, cooperating on projects and assignments, including best practices within the company
Maintains a high level of organization, including maintaining an orderly and neat work area and worksite, as well as organized work activities, in performing daily job tasks within the scheduled workday
Maintains a high degree of professionalism in the workplace, including standards for appropriate dress and appearance, respect for each team member, satisfactory attendance, open communication, job knowledge, a desire to succeed, and in all activities where you represent the Gaming Logistics through trust, productivity, confidentiality, and the highest levels of customer service
Is responsive, accountable and provides feedback to management inquiries for information, clarification, suggestions, or observations regarding operational, staffing, mentoring, customer service, personal development, and productivity
Ensures that all directives of the Head of the Department are carried out, serves as an effective channel of communication at all levels.
Assists with the Recruitment, Roll-On & Settling in of Table Games Staff
Assists & coordinates interview and recruitment processes of Logistics department through Human Resources – Gaming for the Head of Table Games
Ensures proper paperwork is sent to Human Resources for Manpower Requisition or any employee changes and maintains records of the same
Assists with the training and logistics as assigned
Confidentiality & Policy
Safeguard all confidential information whilst exercising due care to prevent its improper disclosure or use and demonstrates the utmost respect for the confidential nature of the information that is received or generated and distributed by the department.
Comply with all company policies, rules, regulations, procedures, and department ethics and to perform all duties in accordance with the highest professional standards at all times.
QUALIFICATIONS:Experience
1 to 3 years’ experience as administrative assistant or relevant
Education
Secondary-level education
Skills
Strong administrative and organizational skills
Excellent Microsoft Office skills
Administrative writing skills
Strong written and verbal communication skills
Reporting skills
Managing processes
Problem solving and Decision-making skills
Multi-tasking abilities with sense of urgency
Highly organized and detailed oriented
Ability to maintain confidentiality and security on files
Ability to deal effectively with all internal and external customers exercising tact, diplomacy and patience at all times.
PERSONAL COMPETENCIES:
Meets agreed objectives and accepts accountability for results
High level of personal integrity and ethics
Self-motivated with the ability to work autonomously
