Attendant, Gaming Machines - Paphos (Part- time)

• Accurately executes documents and forms, relating to his/her competence
• Recognizes regular customers and high stakes players
• Maintains friendly environment, which is pleasant for guests
• Promotes the advantages of hotel and casino loyalty program
• Welcomes all guests of the complex, informs them about available slot machines and game rules, knows the games
• Explains content and advantages of loyalty program to customers
• Performs payouts, removes jammed tickets, fulfills other assignments essential in slots areas
• Is responsible for the creation of positive corporate culture, based on Company objectives, within Slots and other departments
• Does one’s best to ensure that all the customers are served at the highest possible level every time they come to the Casino
• When representing a Company, does one’s best so that all guests receive unique and positive impressions and memories about their visit to the Casino
• Helps guests to master slot machines, available games and their rules
• Assists with carrying out of Casino promotional events
• Explains cashless technology (TITO) to the customers
• Maintains comfortable, pleasant, and safe environment for all guests
• Exchanges information with Supervisors and Managers on how to improve business activities and services
• Creates and maintains inclusive working environment and ensures proactive teamwork with all the colleagues
• Meets all the appearance requirements
• Bears responsibility for given out cash, accurate and well-timed execution of all operations, including shift handover and balancing at the end of the shift
• Bear responsibility for cash and cash equivalents stock, accurate and well-timed execution of all operations, including check of given out cash and balancing at the end of the shift
• Uses operating system for execution of operations and services rendering
• Accepts full financial liability for safety of entrusted monetary and material assets
• Carries out financial/money transactions of customers, credit cards services
• Accepts, calculates, keeps and gives out cash (in rubles and currency) and stock with due regard to security requirements and safe-keeping of material assets
• Ensures flawless operation of cash register, on a regularly basis invite specialist to conduct maintenance
• Monitors the actual cash against the balance in accounting program
• Studies the features of counterfeit banknotes – both national and foreign banknotes – for timely detection and avoidance of getting into cash register
• Studies the banknotes counter and validator manuals
• Displays vigilance and exercise caution, timely informs the direct supervisor, Chief Accountant and Surveillance & Security on all suspicious or alarm conditions, indicative of potential risk of money and other assets loss
• Keeps business secrets and keeps a lid on information regarding the material assets storage location and method, as well as their sending and receiving procedures

• Ideally has 1-2 years’ experience in a Casino Environment but is not necessary
• Experience in the Hospitality Industry will be considered an advantage

• Secondary-level education

• Greek and English conversational level is a must; any other language will be considered as a strong advantage
• Excellent Customer service skills
• The ability to work in a team
• Computer hardware knowledge is a strong advantage

• The ability to work in a 24/7 operation and stand for long period of times
• Achieves agreed objectives and accepts accountability for results

• Displays a high commitment to delivering results
• Inspires others to achieve business objectives
• Communicates effectively
• Displays the highest level of integrity
• Ability to maintain discretion
• Self-motivated
• Approachable

Melco Resorts & Entertainment