Graduate IT Support Technician

GRS Recruitment

Λεμεσός
Μόνιμη
Πλήρης Απασχόληση

Πριν 19 ημέρες
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GRS Recruitment is collaborating with a reputable Forex Broker located in the centre of Limassol, seeking an enthusiastic Graduate IT Support Technician to join their IT team. This presents an excellent opportunity for a recent graduate to gain experience in a flexible and dynamic fintech environment. The ideal candidate should hold a bachelor’s degree in computer science or a related field, possess strong interpersonal skills, and demonstrate the ability to engage effectively with a diverse range of individuals. If you feel you have the necessary skills and experience, GRS look forward to receiving your CV for this Limassol based Graduate IT Support Technician role.MAIN DUTIES AND RESPONSIBILITIES

Serving as the first point of contact for IT support within the organisation
Excellent use of Ticketing System by prioritizing urgent and on-urgent tasks
Provide 1st line support to all users across the organisation globally
Installing, configuring, and maintaining software and hardware components of computer and network systems
Diagnosing and troubleshooting software and hardware issues
Repairing and replacing damaged computer and network components
Ensuring the security of client and server computers by installing and upgrading antivirus and security software
Supporting people whenever they encounter challenges with computers and network devices
Maintaining and updating technical documentation regularly
Testing new hardware and software before full-scale installation
Provide IT support on small projects and office/desk moves
Maintain asset registers for all IT Assets incl. telecoms enabling the tracking of all IT assets
Participation in the after-hours IT On Call support Rota will be required (this will be remunerated accordingly)
Some physical lifting and weekend work may be required

CANDIDATE PROFILE

Excellent written and verbal English communication skills
Strong interpersonal skills and ability to interact favorably with a wide variety of people
Highly self-motivated with reasoning skills and willing to learn new technologies
Knowledge of Windows 10 and 11
Knowledge of Mac OS and Linux is a plus
Knowledge of O365
Knowledge of Antivirus Systems
Ability to quickly diagnose and fix problems
Ability to articulate and maintain attention to technical details
Ability to follow through and document issues as well as resolutions
Ability to replace hardware of Desktops and Laptops
Be able to work in a team-oriented, collaborative environment
Ability to work on an On-Call rota with the rest of the team

Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.To apply for this position, please email your CV to Hayley Buckle, hayley@grsrecruitment.com quoting the above job reference or call +357 25 342 720 for further information.

GRS Recruitment