Operations Lead, Limassol, Cyprus
- Λεμεσός
- Μόνιμη
- Πλήρης Απασχόληση
- Constant optimization end-to-end banking and payments flows, including real-time payment processing, reconciliation, and settlements.
- Oversee the implementation and improvement of core banking and payment platforms - ensuring they're robust, scalable, and compliant.
- Build process and tech-enabled solutions to support onboarding, KYB, and payment monitoring.
- Own the back-office operations: transaction monitoring, payment routing logic, internal dashboards, and reconciliation systems.
- Oversee onboarding flows for clients and partners ensuring seamless integration between frontend, back-office, and compliance systems.
- Identify and fix friction points in onboarding journeys for corporate clients and counterparties.
- Ensure compliance procedures (ex: 6-eye check) are embedded within onboarding tools and tech flows.
- Work closely with product and tech teams to define and prioritize ops-tech requirements.
- Lead the evaluation and onboarding of third-party platforms (e.g., core banking, payment gtw, AML/KYB,C tools).
- Own the configuration, testing, and optimization of operational systems (API integrations with banks or payment providers).
- Coordinate with Compliance to ensure systems and workflows are aligned with regulatory standards.
- Support changes in control, safeguarding, and audit requirements from an operational tech perspective.
- Maintain clear documentation of operational controls and technical processes.
- Act as an operational bridge between the UK and CY entities ensuring consistency in processes, systems, and team collaboration together with UK GM.
- Assist in building and scaling internal operational support structures across jurisdictions.
- Support knowledge transfer, continuity, and training across ops and tech teams.
- Maintain an operational overview of liquidity flows across banking partners and accounts.
- Ensure visibility of available funds, settlement cycles, and partner SLAs across systems.
- Collaborate with the CFO and treasury team to align operations with funding and liquidity planning.
- Own operational preparation and coordination of internal and external audits (e.g., financial and regulatory audits).
- Maintain traceable processes and system logs to meet audit and compliance requirements.
- Implement operational KPIs and exception reporting for audit readiness and internal oversight.
- Open and manage technical and operational relationships with banking and payment partners.
- Ensure operational readiness for go-lives, migrations, and new partner integrations.
- 8+ years of experience in fintech, banking operations, or payment infrastructure roles.
- Deep understanding of payment flows, banking integrations, and fintech system architecture.
- Experience with onboarding platforms, transaction monitoring systems, and back-office automation.
- Familiarity with regulatory requirements for PIs/EMIs and their tech implementation.