Senior Account Manager, Marketing in Limassol (Hybrid)

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Λεμεσός
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Πλήρης Απασχόληση

Πριν 17 ημέρες

Our client, a dynamic Events Management company and leading Marketing Agency with unparalleled expertise in online trading, fintech, and financial services industries, is seeking a Senior Marketing Account Manager.This role will be reporting to the COO of the Marketing Agency. Your responsibilities will include collaborating with cross-functional teams, managing client relationships and addressing client concerns, identifying opportunities for business growth, and the overall success of marketing initiatives. Additionally, you will be responsible for managing a team of 3 people (account executives).Benefits:

An attractive remuneration package based on experience and qualifications
Bonus payment according to the performance
Medical insurance coverage
Maternity & Paternity Benefits
Great opportunities for personal and career growth
Flexible working hours
Complementary Lunch
Laptop
21 days of annual leave, paid Sick leave, long weekend leave and working from home option
An inspiring work environment with ambitious and enthusiastic colleagues
A challenging position in a multi-cultural company

about the roleRESPONSIBILITIES1. Manage Client Relationships: Act as the primary point of contact for clients, maintaining daily communication and managing relationships effectively.2. Oversee Marketing Services: Ensure timely and high-quality execution of marketing services, with a strong emphasis on PRs.3. Project Management: Establish project timelines with clients and ensure projects are delivered within specified constraints.4. Collaborate Across Departments: Work closely with content and design teams to ensure deliverables meet both client expectations and agency standards.5. Client Satisfaction: Ensure client satisfaction by addressing concerns, providing exceptional customer service, and identifying ways to add value to their business.6. Reports: Prepare and present regular reports to clients and management, providing transparent updates on project status and milestones.7. Issue Resolution: Proactively identify and address any issues during project delivery, ensuring prompt resolution and client communication.8. Identify Business Opportunities: Recognize upselling and cross-selling opportunities with existing clients and communicate them to management for further action.9. Team Management: Oversee the marketing account management team and conduct mid-year and annual performance evaluations for team members.10. Project Oversight: Ensure project deliverables adhere to established timelines by overseeing the process.11. PR Roadmap Development: Supervise the development of PR roadmaps prior to distribution to clients.12. Review PR Reports: Review PR reports before dissemination to clients to ensure accuracy and quality.13. Additional Media Identification: Identify additional media opportunities for clients’ PR packages when necessary, ensuring alignment with cost constraints.14. Monthly Reporting: Prepare and send monthly reports summarizing the team’s achievements and identifying opportunities for growth to the Marketing Management team.basic information:REQUIREMENTS· Bachelor’s degree in Marketing, Communications, or a related field.· Experience: 3-5 years of experience in account management, preferably in a marketing agency or a strong background as a PR manager in the fintech and online trading industry.· Project Management: Proven ability to efficiently manage multiple clients and projects simultaneously, demonstrating strong attention to detail.· Communication: Excellent communication skills, adept at building rapport and credibility with both clients and internal stakeholders.· Problem-Solving: Strong problem-solving skills, with the ability to think creatively and strategically to address client challenges effectively.· Leadership: Demonstrated leadership skills in guiding and motivating teams to achieve goals, fostering a collaborative and supportive work environment.· Technical Skills: Proficient in Microsoft Office and project management tools, with familiarity in marketing and advertising technologies such as CRM, marketing automation and social media platforms.· Excellent Interpersonal Skills: Possess strong interpersonal skills, enabling effective communication and relationship-building with colleagues, clients, and other stakeholders.· Independence: Exhibit the capability to work independently on assigned duties, displaying self-motivation and autonomy in tasks.· Time Management: Demonstrate the ability to manage multiple priorities efficiently while maintaining a focus on meeting deadlines and delivering high-quality results.

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