Operations Specialist (Back Office)
eToro
- Λεμεσός
- Μόνιμη
- Πλήρης Απασχόληση
- Processing of clients cashouts - Approval, Preparation and Execution
- Monitoring of clients cashouts and handling any issues
- Monitoring & reconciling data between payment providers and internal systems
- Handling communication with clients via tickets on any cashout issues / requests
- Working in accordance with internal policies and procedures
- Improving operational processes
- Managing a good communication with other internal departments
- Weekly and monthly reporting to Management
BackOffice
- Experience in back office and CRM systems
- Experience in wires / payments (Credit Cards / PayPal / Online Wires / Wallets) handling
- Good knowledge of Excel and other Microsoft Office tools.
- High level of English language
- Capacity to work under pressure and with strict deadlines
- Strong sense of professionalism, organizational and analytical skill
- Self-learner and highly motivated individual
- Excellent written and verbal communication skills
- Relevant academic degree – Advantage
- Statistical analyses experience - Advantage