A well reputable Logistics company with offices in Limassol is working in partnership with GRS to hire a detail-oriented and proactive Sea Freight Import Manager to oversee and coordinate the efficient movement of goods from origin to destination. This role is critical in ensuring the seamless and cost-effective delivery of shipments, while maintaining clear communication with all stakeholders involved. The ideal candidate will play a key role in safeguarding the company from financial or reputational risks, ensuring operational excellence and customer satisfaction throughout the import process.MAIN DUTIES AND RESPONSIBILITIESManage the department’s day to day operationsCheck all manifests are entered correctly and clients billed based on quotations and/or general tariffsMonitor status of all incoming cargo and take necessary actionsPrepare messenger’s daily scheduleControl, update, and circulate to all involved parties the list and status of containers/cargoesCoordinate with warehouse, with regards to shipment deliveries requiring special handlingCoordinate with transport, with regards to shipment deliveries requiring special handlingTake ownership and resolve issuesHandle all correspondence and take necessary actionsPrepare quotations for DDU/DAP/DDP/Cargo tendersLiaise with agents for shipment deliveries/arrivalsInvoice all agents for DDU/DAP/DDP/CargoPrepare AMETAConfirm that all the delivery orders received from shipping lines and/or invoices from agents are issued and based on the agreed rates. Take corrective action wherever necessarySubmit to Accounts Department all invoices and/or credit notes received from shipping lines, subcontractors, and agents by close of business dayContribute to general tariff preparationLiaise with sales and marketing and contribute to business developmentMonitor rates from agents and linesFollow and practice all company procedures as requiredAssist in any other activities necessary for the smooth operation of the department and the company in generalEnsure that all SF In customers have a seamless experience and build productive relationships with all other departmentsBuild strong relationships with all carriers/agents/clientsAnalyze the department’s revenue and expenditure to ensure maximum profitabilityEnsure smooth flow of information and goodsEnsure correct pricing and billingUpdate all stakeholders of any significant changes or issues that may arise in the industry, regulatory framework as well as any shipment related particularitiesEnsure optimum teamwork and productivityMaintain productive relationships with all departmentsHandle customer complaints and their escalation, whenever necessaryFully comply with the company’s Health and Safety regulations and proceduresEnsure all team members fully comply with the company’s Health and Safety regulations and proceduresCANDIDATE PROFILEAt least two years of experience in a similar positionExcellent communication skills, both written and oralStrong interpersonal skills, values and leadership capabilitiesKnowledge of technical operationsPlanning and organizing skillsIn depth understanding of the industryA high level of computer literacyUniversity degreeCOMPANY BENEFITS13th salaryMedical InsuranceProvident Fund (to be introduced soon)Working Hours: Monday-Thursday 08:30-17:30 and Fridays 08:00-16:00.Due to the high volume of applications, we receive at GRS Recruitment, only shortlisted candidates will be responded to.To apply for this position, please email your CV to Ioulia Ananikidou, quoting the above job reference or call +357 25 342720 for further information.