Senior Account Manager (Farsi-Speaker)

CareerFinders

  • Λεμεσός
  • Μόνιμη
  • Πλήρης Απασχόληση
  • Πριν 5 ώρες
Key Duties/Responsibilities:
  • Build and maintain strong, long-lasting client relationships.
  • Understand clients' business needs and objectives.
  • Act as the primary point of contact for clients, addressing their concerns and providing solutions.
  • Regularly communicate with clients to ensure satisfaction and identify new opportunities.
  • Reach out to leads via phone, email, and other communication channels to introduce our trading services.
  • Identify opportunities for upselling or cross-selling additional products or services.
  • Plan and execute initiatives to ensure the client receives the most value from the company's products or services.
  • Address and assist the clients as per compliance and legal requirements.
  • Prepare and deliver presentations to clients for new offerings or services.
  • Educate prospects about the about our services regarding forex/finance market and the benefits of trading with our brokerage.
  • Guide prospects through the account creation process, address their concerns, and motivate them to start trading.
  • Achieve and exceed monthly sales and conversion KPIs.
Key Skills/Experience:
  • Proven experience as a Senior Account Manager, or as an Account Manager, or in a similar client-facing role.
  • Native Farsi speaker.
  • Strong knowledge of the financial market and trading platforms.
  • Excellent communication, interpersonal, and negotiation skills.
  • Results-driven with the ability to meet and exceed KPIs.
  • Ability to manage multiple client accounts and priorities simultaneously.
  • Strong organisational skills and attention to detail.
  • Familiarity with CRM systems and sales pipelines.
Key Benefits:
  • Attractive remuneration based on skills and experience.
  • Complimentary breakfast, fruits, snacks, and beverages.
  • Complimentary weekly team lunches at the office.
  • Corporate presents and awards.
  • A friendly and supportive workplace culture.
  • Birthday vouchers.
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