GRS are working with a well-established international company in the iGaming industry and we’re seeking a Risk and Payments Agent to join its team in Limassol. The company provides full turnkey solutions for online casino and sportsbook operators. The successful candidate will process new account openings and KYC documentation and monitor transactions and accounts to detect fraudulent activity.DUTIES AND RESPONSIBILITIESProcess new account openings and KYC documentationMonitor transactions and accounts to detect fraudulent activityHandle communication with banks and payment providersInvestigate and report suspicious activitiesProcess withdrawals and amend client account informationSupport compliance efforts and assist in customer queriesCollaborate with internal departments to meet customer needsMaintain a high level of professionalism and attention to detailCANDIDATE PROFILEWillingness to work 24/7 rotational shifts (08:00–16:00 / 16:00–00:00 / 00:00–08:00)Strong command of English (written and verbal)Detail-oriented and computer literate (especially in Excel)European citizenship requiredPrevious experience in a similar role is a plus but not mandatoryCOMPANY BENEFITSCompetitive salary and career growth opportunities21 days of paid annual leaveMedical insurance and complimentary daily lunchPaid training, birthday gifts, and team-building activitiesEmployee discounts, referral bonuses, and unlimited snacks & beveragesA supportive and friendly work environmentDue to the high volume of applications received at GRS Recruitment, only shortlisted candidates will be responded to.To apply for this position, please email your CV to Laura Saltyte, quoting the above job reference or call +357 25 342 734 for further information.
